Most frequently asked questions:
How long will it take to receive my order?
The speed of receiving your order can depend on a few things such as your shipping method choice and the location your order is being shipped to. The handling time is 1-3 business days (no orders get shipped on Sunday) . After your order is processed, shipping usually takes 2-4 business for days for metro cities and 4-7 days for other cities.
COD orders can usually take longer to get delivered as compared to prepaid ones.
-Its a Birthday Gift and i need before a specific date….
Please contact me via call if you need your order before a specific date to ensure that your order is processed asap!
-Do we get a tracking number after we order?
Yes, all orders include tracking. It will automatically be sent to your email via the courier service. So please be sure to include a real e-mail address!
-Will you email me when my order is shipped out?
You will get a confirmation email when you have placed your order, and another when your order is on it’s way.
-Can I cancel or change my order?
Unfortunately, once you place your order it cannot be changed after. Most orders are handmade once you order, so it is unlikely for me to cancel/change an order, but in some cases i can, just email me and i will try to help you out. So please make sure you spend some time browsing and order the correct items that you want.
-Can I refund or exchange my order?
In some cases refunds are allowed up to 7 days, just make sure to email me with your order number and full situation to email@example.com and I will be glad to assist you. The Return cost of the product is to be bared by the customer. So, please double check all measurements on our product descriptions before you place the order so it is the perfect fit for your savories.